Home Up Contents Search

Havre Job Service Employers' Committee                                        Employer Resource Guide                            

 

 

Frequently Asked Questions

 

·        Why should I spend my time checking job references? Because the best predictor of success on the job is past performance.

·        Aren’t most employers reluctant to give references? They shouldn’t be as long as they provide relevant, factual information. Giving and getting job references is a legitimate business activity in which both parties have an interest and/or liability. Even verifying the dates of employment and the job duties gives you some credible information. Asking appropriate, non-threatening questions with gentle persistence can also go far in obtaining more information. And should a previous employer fail to warn you about critical, safety-sensitive situations – that employer may have liability if you hire a person who repeats a similar activity at your business. Document that you asked questions even if the employer won’t answer.

·        Some applicants just look suspicious. Is it okay to check references on just those individuals? Be consistent and fair in the treatment of all applicants to avoid discrimination claims. If you check references on any applicants, check references on all applicants.

·        Is it okay to check references without telling an applicant that you are? Some applicants may not even apply if you let them know through job announcements or advertising that you will be checking references. You should get permission from applicants before contacting previous or current employers by asking for a written release on your job application.

·        Should I ask for personal references? Asking for personal references may be suspect for discrimination as applicants often list religious contacts. Besides, savvy applicants only list personal references who will give positive responses and personal references will probably not have relevant job performance information.

·        When other employers call me for references, I’m not sure with whom I’m talking or what to say. Good point! You can ask the person calling what the questions will be and tell the person you will pull the personnel file and call back. This gives you time to prepare responses and allows you to verify who is calling through a call-back procedure.

·        Which questions should I answer? Answer only those questions that are objective and relevant. You have no obligation to answer improper questions. Don’t volunteer information. Ask why the person needs certain information if you don’t know. Answer questions evenly and unemotionally. Ask for more specifics if you don’t understand a question.

 

 

Home Up Contents Search

Send mail to havrejsc@mt.gov with questions or comments about this web site.
Last modified: January 30, 2008                                                                             Web Hosting Donated by Montana In Touch www.mtintouch.net